Posts Categorized: Small Business

25Sep 23
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Email Marketing Google Marketing Tips Online Reputation Small Business Social Media

Online Relationship Management: What is it, and How to Improve your ORM.

Building and maintaining online relationships with customers and stakeholders is paramount for business success in today’s digital environment. Online Relationship Management (ORM) refers to businesses’ strategies and practices to interact, engage, and nurture relationships with their customers through digital channels. From social media platforms to email marketing and online review programs, ORM plays a pivotal… Read more »

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27Jul 23
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Content Marketing Destination BC DMO Marketing Strategy Marketing Tips Small Business Tourism

How Localhood Stories are Changing the Game for DMOs

It can be challenging for Marketers and Destination Marketing Organizations to keep up with the never-ending turnover of trends, and let’s face it, this will not be slowing down any time soon. However, one thing that won’t change is the value people are starting to put towards experiences over materialistic acquisitions, and what better way… Read more »

Biking near an orchard
05Apr 21
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Destination BC Marketing Strategy Marketing Tips Online Reputation Small Business Tourism

How to Claim and Optimize Your Tripadvisor Listing

If you have a hotel, vacation rental, restaurant, or attraction, then you should claim and optimize your Tripadvisor listing, as it is where travellers go to research. By the end of 2020, there were over 884 million reviews and opinions on travel experiences on Tripadvisor, a number hard not to ignore. Even with the devastating… Read more »

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01Apr 21
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Email Marketing Google Marketing Tips Small Business Websites

Improving Online Experiences for Your Customers

Over the past year, online buying (e-commerce) has more than doubled. Even those who were previously complacent about purchasing over the internet have converted for the added convenience and to offer clients a safe, zero-contact place to shop. Meanwhile, companies have quickly pivoted to take advantage of the new demand and to keep their businesses… Read more »

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19Mar 21
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Analytics Content Marketing Google Marketing Strategy Marketing Tips Small Business Social Media Tourism Websites

10 Tourism Marketing Tips for Small Business for Under $5000 A Year

We’re fortunate to specialize in tourism marketing across various sectors, from golf courses to hotels, tour operators and many other small businesses. Through no fault of their own, we notice that tourism businesses can be so focused on providing a remarkable experience for their patrons that marketing efforts can fall to the wayside. But it… Read more »

08Mar 21
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Google Marketing Strategy Marketing Tips Online Advertising Online Reputation Search Marketing SEO Small Business

How to Optimize Your Google Business Profile

We have written about how to Get Right with Google in previous posts but did you know that your Google Business Profile is free and one of the first things a prospective customer will see when searching online? It is the key citation for businesses, and for some of you, it may be more important… Read more »

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01Mar 21
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Marketing Strategy Marketing Tips Online Reputation Search Marketing SEO Small Business

How to Claim and Optimize Your Bing Places for Business Listing

Your business, whether you have a physical, brick-and-mortar storefront (e.g. restaurants, car dealerships, experience provider), multiple locations (e.g. restaurant chain, hotels) or offer your services at the customer location (e.g. plumbers, electricians) needs to have a Bing Places for Business listing. Why is Bing Places For Business Important While Google My Business is by far… Read more »

12Feb 21
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DMO Small Business Surveys

10 Common Survey Mistakes to Avoid

A crucial success factor for any business or organization is knowing and satisfying the needs of your customers or stakeholders. Surveying to gauge expectations, perceptions, satisfaction, and identify areas for improvement can provide actional insights toward making adjustments for the future.  Many organizations that collect municipal/regional taxes or fees are required to survey stakeholders and… Read more »

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